Supported Platforms

Fully supported indicates any software or platform that Keynetix are currently and proactively developing and supporting. This means that there will be frequent updates for these which are fully tested.

The following table illustrates which software is currently fully supported and in which platforms that software is supported within.

  Operating System Excel Compatbility AutoCAD Civils
Windows 7 sp1 Windows 8 Windows 8.1

Windows 10

2010

2013 2016

2017

2018

2019

2020

32bit 64bit 32bit 64bit 32bit 64bit 32bit 64bit

32bit

64bit

32bit

64bit

32bit

64bit

64bit

64bit

 

64bit

 

64bit
HoleBASE SI Professional              

HoleBASE SI Standard

             
HoleBASE SI Data Entry Module              
HoleBASE SI Template Studio              
HoleBASE SI Extension for Microsoft Excel        
HoleBASE SI Extension for AutoCAD Civils                
KeyLAB2        
KeyAGS        

Microsoft SQL Server Support

The following table indicates what versions of SQL Server are supported by which products.

  Microsoft SQL Server Version
2008 2008r2 2012 2014 2016 2017
HoleBASE SI
KeyLAB 2 Limited

N.b. With the release of HoleBASE SI Release 1.24, Microsoft SQL Server 2008r2 is not the platform that is installed with new Standalone installs any more. This has been superseeded with the use of Microsoft SQL Server 2014 instead.

Limited Support Sofware and Platforms

Limited Support indicates that no further development is planned for these, however workarounds and solutions will be provided where possible.

  • KeyCSM
  • Microsoft Office 2007
  • Microsoft SQL Server 2008

No Longer Supported Software and Platforms

No longer supported indicates that the software has now been retired with no further development planned. Support will no longer be available.

  • HoleBASE 3.1
  • HoleBASE Reporter
  • Vforms
  • KeyHOLE
  • KeyLAB 1
  • MonitoringPoint
  • Windows XP
  • Windows Vista
  • Windows CE
  • Microsoft Office 2003
  • AutoCAD (All)
  • AutoCAD Map (All)
  • AutoCAD Civils 2012
  • AutoCAD Civils 2013
  • Microsoft SQL Server 2005

N.b. This list is not all inclusive.

Please contact the support team for any clarification or queries with the above.


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